Policies

PRIVACY STATEMENT

Effective Date: June 25, 2025

Easler Education LLC d/b/a WorkTraining.com (“WorkTraining.com,” “we,” “us,“ or ”our”) respects your privacy. This Privacy Statement explains how we collect, use, disclose, and safeguard information when you visit https://worktraining.com, use the EaslerLMS SaaS platform, purchase training courses or supplies, or interact with any related services (collectively, the “Services”). By accessing or using the Services, you consent to the privacy practices described below.

This Statement applies only to U.S. visitors and customers. We do not target or knowingly offer the Services to residents of the European Economic Area or other non‑U.S. jurisdictions.

1. INFORMATION WE COLLECT

We collect information that you voluntarily provide and certain data that is automatically collected when you use the Services.

1.1 Information You Provide Directly

Category	Examples	Purpose
Account Details	Name, mailing address, email address, phone number, employer, job title	Create and administer your account; provide Services
Payment Information	Credit‑card number, billing address (processed by our PCI‑compliant payment processor)	Complete transactions; prevent fraud
Training Records	Course progress, quiz scores, certificates, recordings (with opt‑out option)	Deliver training, issue certificates, verify completion
Communications	Emails, chats, support requests, survey responses	Customer support; improve Services

We do not intentionally collect sensitive personal information such as Social Security numbers, health records, or precise geolocation, and we do not request demographic data such as race, religion, or political affiliation.

1.2 Information Collected Automatically

When you access the Services, we (or our service providers) automatically collect device and usage data such as:

IP address and general location (city/state)
Browser type and version
Operating system
Referral URL and pages visited
Time spent on pages and other clickstream data

We use cookies and similar technologies to recognize your browser, improve site performance, and deliver relevant content. You may disable cookies in your browser; however, some features may not function properly.

2. HOW WE USE INFORMATION

We use personal information to:

Provide, maintain, and improve the Services;
Process payments and fulfill orders;
Issue qualification certificates and maintain training records;
Send administrative messages (confirmations, invoices, technical notices);
Send marketing communications you have opted to receive (you may unsubscribe at any time);
Detect, investigate, and prevent fraud or security incidents;
Comply with legal obligations.

Aggregated & De‑identified Data for AI Improvement: We may use de‑identified, aggregated data derived from user activity to train machine‑learning models that enhance our Services. This data cannot reasonably be used to identify you.

3. HOW WE DISCLOSE INFORMATION

We do not sell, rent, or lease customer lists or personal data.

We may share information only:

Service Providers: payment processors, cloud‑hosting vendors, customer‑support platforms, and shipping carriers—all under contract to use data solely for services on our behalf;
Business Partners: when we jointly offer a product or promotion you select, and only with your consent;
Legal Compliance: when required by law, court order, or to protect our rights, property, or safety;
Corporate Transactions: in connection with a merger, acquisition, or sale of assets, provided the acquiring entity honors this Statement.

All recipients must maintain the confidentiality and security of the information and may not use it for any other purpose.

4. YOUR CHOICES

Marketing Emails: Click “Unsubscribe” in any marketing email or write to [email protected].
Cookies: Adjust your browser settings to block or delete cookies.
Recordings Opt‑Out: Email [email protected] before or during a live session to decline recording.

5. SECURITY

We employ industry‑standard technical and organizational measures, including SSL/TLS encryption, firewalls, and regular malware scanning, to protect personal information. No Internet transmission is completely secure; your use of the Services is at your own risk.

Breach Notification: If we discover a data‑security incident that compromises personal information, we will notify affected individuals without undue delay and, in any event, within 72 hours of confirmation, consistent with applicable U.S. law.

6. CHILDREN’S PRIVACY

The Services are not directed to children under 13. We do not knowingly collect personal information from children. Users under 18 may use the Services only with verifiable parental consent.

7. EXTERNAL LINKS

Our site may link to third‑party websites. We do not control and are not responsible for the privacy practices of such sites. We encourage you to review the privacy statements of every site you visit.

8. DATA RETENTION

We retain personal information as long as necessary to fulfill the purposes described in this Statement, comply with legal obligations, resolve disputes, and enforce our agreements. Training completion records are retained for five (5) years from the date of course completion unless a longer period is required by law.

9. CHANGES TO THIS PRIVACY STATEMENT

We may update this Statement periodically. If we make material changes, we will notify you by email (to the address in your account) and/or by posting a notice on our website. Continued use of the Services after the effective date constitutes acceptance of the revised Statement.